Facilities

Here’s where to find information on everything from where the accessible toilets and baby changing rooms are, to setting up WiFi while out and about with us and having your car cleaned.

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Cash machines

There’s nothing worse than traipsing all over the city trying to find a working cash machine but we’re right on the money at The Galleries, with four cash machines available at the shopping centre.

Ground floor

You’ll find two cash machines between Boots and Acu-Herbs, as well as inside Santander.

Second floor

A cash machine is conveniently located in the car park lobby (close to Greggs & Cornish Bakehouse) or at No. 1 Currency.

Free WiFi

Mobile data allowance draining quicker than you can post an Instagram pic? Use ours instead! We offer FREE WiFi throughout the centre and using it is simple.

1. Search ‘Galleries Free Wifi’
2. Register your details (first use only)
3. Enter only your email address and password for subsequent use

Baby changing and feeding

Gone are the days of battling tiny cubicles for those inevitable ‘need to go now mummy’ toilet trips! You’ll find a dedicated parent and baby room with toddler toilet, as well as changing mats and private feeding cubicles next to our customer toilets on the second floor.

Toilets

The first-floor toilets remain open at the Galleries for customer access.

Disabled Toilets also remain open, where a radar key will be needed for access. If you require assistance, please phone 0117 9290569

Disabled toilets

A RADAR key is required to access the disabled facilities. Currently the second floor toilets are open (next to Fone Exchange). Please speak to a member of security, cleaning or centre management to gain access. The Centre Management Suite can be found on the first floor.

Shopmobility

If you require a scooter or wheelchair to make your shopping trip as easy and stress-free as possible, you can arrange for one to be brought to you at The Galleries. Simply contact Bristol Shop Mobility on 0117 955 9083 before your visit and a member of the team will be happy to meet you at a prearranged spot and time to suit you.

Accessibility

Getting around The Galleries with ease is important for all our customers, so our malls and stores have been designed with accessibility for everyone in mind. With ramps, lifts and wide doorways wherever possible, our aim is to ensure your trip is as hassle-free as we can make it.

Our disabled spaces are located on car park Level D, which has direct access to the shopping centre.

Lifts are located towards the Merchant Street end of the centre, between Bonmarché and Claire’s on the ground floor, by Everything Hair on the first floor and next to Fone Exchange on the second floor.

If you require specific assistance with your shopping, please contact the stores you wish to visit in advance of your trip, to ensure that a member of the team is available to help.

Get in touch

If you’d like to ask us a question or let us know about something that’s important to you, please get in touch. There are many ways you can do this – give us a call, drop us an email or send a pigeon and we’ll respond as quickly as possible.

Postal address:

The Galleries, 25 Union Gallery, Broadmead, Bristol, BS1 3XD.

Telephone number:

0117 929 0569

Email:

reception@galleriesbristol.co.uk